Supervisor of Case Management and Outreach

Poultney, Rutland County, VT

When you call our 800#, Diana is likely the friendly voice on the other end of the phone. Working out of the Vermont Office, Diana is the supervisor of case management and outreach, and works closely with women and couples who call FIA inquiring about adoption. Calm, kind, and conscientious, Diana is a key member of the FIA team!
The following are letters to Diana from women with whom she has worked that offer testimony to Diana's professionalism and care:
"Hi Diana, It's been a while since we last spoke....I have tried several times to write to you but could never finish it, so here goes again... After looking through the packet you sent me and talking to the father of the baby, there has been some changes. Since we last spoke, I have had a miscarriage. Like I said previously, I have tried several times to send you an email but could never bring myself to finish it. I guess all things work out for a reason whatever that happens to be. I do truly and whole-heartedly thank you for being there for me. To know that someone is out there that truly cares and is not judgmental and is willing to help... that really helped me. I think you guys to a wonderful work for people. Not only for the ones that end up pregnant but for the families that truly want a child of their own. I greatly appreciate all our talks. I always felt better after talking to you. If I hear of anyone else that needs your services, I will definitely put them in contact with you. You seem to really care and the families you are trying to help sound like they would make great parents!!! Thank you again for everything and most of all for being there for me when I needed a friend. I will always remember you... May God always bless you and your coworkers" — Sincerely, Emily
"Dear Diana, Thank you, thank you, thank you for everything you have done for me. Words cannot express how grateful I am for all of your help along the way. When my counselor from Planned Parenthood found you after calling several other agencies who could not help me, it made me realize that there are people out there that truly care and want to help. I was so happy and surprised when I received your packet of information and realized that I could choose the adoptive family! There were so many wonderful families to choose from, but I know I made exactly the right choice with Jeff and Marie. They are the perfect parents for my daughter, and they treat me like part of their family and with such respect. We are in contact through email several times a year, and we plan on getting together at least once every year. I had never heard about open adoption before talking with you. I know that some women choose closed adoption and I respect their choices too, but this is so right for me. Again, thank you for all you have done and I know that Friends in Adoption is always there for me." — Audry, a birth mother
"Hi Diana, Sorry I haven't been responding. But, thanks for being patient with me and understanding my situation. After much through and consideration, I have decided to keep the baby. I know it will be a struggle, but I have my family's support. Thank you for every single thing you have done for me. If it wasn't for you, this child would not be getting the prenatal care he so rightly deserves. Again, I thank you and praise you for working so diligently with me. I will keep your information in case there are any changes in the near future. But for now, I am proceeding with the pregnancy." — Sincerely, Alyssa
Meet the Friends in Adoption Team