Case Manager and Community Outreach Provider

Glenville, Schenectady County, NY

Patty has been with FIA for more than seven years. She manages cases, provides in-service training workshops and community outreach and education.
“Deciding to place my baby for adoption was nerve racking and difficult. Obviously I came to the conclusion on my own that I was making the right decision, but I don’t know how I would have made it through without Patty Smith. She was there for me right from the beginning, and literally all the way through delivery!! I don’t know if I’ve ever known someone who was as perfectly suited for her job as Patty is for hers. She is one of the kindest and most compassionate women I have ever met, and I am so happy to have her in my life.” - Kim, birth mother

Patty with adoptive family and birth mother
From left: Patty, Kim, Chris, Baby Ryan and Keith
“When we embarked on the adoption process for the first time, Patty provided incredible support at every step. Her genuine warmth, humor, and kindness throughout really smoothed the process. She also created a great platform for us and our son’s birth mother to build a strong and enduring relationship with one another. When we adopted our second son Jake two years later, it was a huge relief to have Patty working with us again. She’ll forever feel like family to us and we’ll always be grateful for all of her hard work.” - Chris, Keith, Ryan & Jake, adoptive family

“There couldn’t possibly have been a better fit for us than Patty as our case manager! It was easy to forget that she actually worked with anyone else besides us! We’ve always told our daughter, Cecelia, that Patty was her first friend. She has come to know and love Patty as we do. Cecelia said, “I like Patty because she likes me...I look forward to seeing her.” Although we see her only twice each year, she is with us daily, in our hearts. We are so grateful for the care and consideration she so readily gave us.” - Gary and Carrie, adoptive parents
Patty Smith with Cecelia
Patty with Cecelia at a recent Friends in Adoption Annual Picnic

“Patty has the kind of steady hand that is so important to a successful adoption. Having traveled the adoption journey herself, we think Patty brings the perfect blend of professionalism and personal touch to her work. We admire her and love her.” - Nina Rumbold and Denise Seidelman, Adoption Attorneys

“Patty had frequent conversations with us ... I remember the excitement and relief when we were told that we could select the family that our baby would become a part of. [After we had selected the family,] we called Patty with our decision and from then on Patty had ever "t" crossed and every "i" dotted! We feel such pride, honor, and gratitude in our lives for Patty Smith, who will forever be a special angel in our lives." -- Lisa, a birth mother

Patty Smith is Friends in Adoption Case Manager and Community Outreach Provider. She also manages cases with expectant women/couples and adoptive parents, provides in-service training workshops and community outreach and education. Patty is universally adored, and she has been an integral member of the FIA team since 2007.
Meet the Friends in Adoption Team